{"id":2669,"date":"2025-12-18T09:42:43","date_gmt":"2025-12-18T08:42:43","guid":{"rendered":"https:\/\/timeworksmods.com\/?page_id=2669"},"modified":"2026-04-17T10:34:46","modified_gmt":"2026-04-17T08:34:46","slug":"garantia","status":"publish","type":"page","link":"https:\/\/timeworksmods.com\/en\/guarantee\/","title":{"rendered":"Guarantee"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2669\" class=\"elementor elementor-2669\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-top elementor-element elementor-element-4f2af731 e-flex e-con-boxed e-con e-parent\" data-id=\"4f2af731\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1f6db296 e-con-full e-flex e-con e-child\" data-id=\"1f6db296\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-top elementor-element elementor-element-1a5c123b e-flex e-con-boxed e-con e-parent\" data-id=\"1a5c123b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-680c758f elementor-widget elementor-widget-text-editor\" data-id=\"680c758f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"158\" data-end=\"251\"><strong data-start=\"203\" data-end=\"225\">Effective date:<\/strong> 18 December 2025<\/p>\n<p data-start=\"253\" data-end=\"567\">At Timeworks Mods, we are committed to the quality and craftsmanship of our custom watches. Our aim is to ensure customer satisfaction and confidence in our products. This Warranty Policy outlines the coverage and procedures for requesting warranty service.<\/p>\n<h3 data-start=\"569\" data-end=\"597\">Warranty cover<\/h3>\n<p data-start=\"598\" data-end=\"770\">Products covered: This warranty applies to Timeworks Mods custom watches, purchased directly from Timeworks Mods or authorised dealers.<\/p>\n<p data-start=\"772\" data-end=\"792\">The warranty covers:<\/p>\n<ul data-start=\"793\" data-end=\"1087\">\n<li data-start=\"793\" data-end=\"884\">\n<p data-start=\"795\" data-end=\"884\">Defects in materials and workmanship under normal conditions of use and maintenance.<\/p>\n<\/li>\n<li data-start=\"885\" data-end=\"971\">\n<p data-start=\"887\" data-end=\"971\">Repair or replacement of parts necessary to correct manufacturing defects.<\/p>\n<\/li>\n<li data-start=\"972\" data-end=\"1087\">\n<p data-start=\"974\" data-end=\"1087\">Movements that stop working correctly and that have not been improperly exposed to liquids.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1089\" data-end=\"1219\">Warranty period: The warranty lasts for 2 years from the original purchase date by the first buyer.<\/p>\n<h3 data-start=\"1221\" data-end=\"1251\">Warranty exclusions<\/h3>\n<p data-start=\"1252\" data-end=\"1367\">This warranty does not cover damage caused by external factors or incorrect use, including, but not limited to:<\/p>\n<ul data-start=\"1368\" data-end=\"1750\">\n<li data-start=\"1368\" data-end=\"1413\">\n<p data-start=\"1370\" data-end=\"1413\">Accidents, abuse, neglect or misuse.<\/p>\n<\/li>\n<li data-start=\"1414\" data-end=\"1480\">\n<p data-start=\"1416\" data-end=\"1480\">Opening the watch case or unauthorised modifications.<\/p>\n<\/li>\n<li data-start=\"1481\" data-end=\"1544\">\n<p data-start=\"1483\" data-end=\"1544\">Failure to follow operating or maintenance instructions.<\/p>\n<\/li>\n<li data-start=\"1545\" data-end=\"1609\">\n<p data-start=\"1547\" data-end=\"1609\">Normal wear, scratches, discolouration or loss of shine.<\/p>\n<\/li>\n<li data-start=\"1610\" data-end=\"1750\">\n<p data-start=\"1612\" data-end=\"1750\">Water ingress, as it is not possible to verify if the damage was caused by customer misuse (open crown or pressure exceeding the model's admitted limits).<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1752\" data-end=\"1800\">Warranty claim procedure<\/h3>\n<ol data-start=\"1801\" data-end=\"2470\">\n<li data-start=\"1801\" data-end=\"2009\">\n<p data-start=\"1804\" data-end=\"2009\"><strong data-start=\"1804\" data-end=\"1817\">Contact:<\/strong> To initiate a warranty claim, contact Timeworks Mods at <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1892\" data-end=\"1914\">info@timeworksmods.com<\/a>\u00a0to determine the problem and the most appropriate solution.<\/p>\n<\/li>\n<li data-start=\"2010\" data-end=\"2113\">\n<p data-start=\"2013\" data-end=\"2113\"><strong data-start=\"2013\" data-end=\"2039\">Proof of purchase:<\/strong> Original proof of purchase, such as a receipt or invoice, will be requested.<\/p>\n<\/li>\n<li data-start=\"2114\" data-end=\"2322\">\n<p data-start=\"2117\" data-end=\"2322\"><strong data-start=\"2117\" data-end=\"2137\">Shipping costs:<\/strong> The customer is responsible for sending the defective product to Timeworks Mods. If the claim is valid, we will cover the return shipping of the repaired or replaced watch.<\/p>\n<\/li>\n<li data-start=\"2323\" data-end=\"2470\">\n<p data-start=\"2326\" data-end=\"2470\"><strong data-start=\"2326\" data-end=\"2350\">Review process:<\/strong> Once received, we will inspect the product and inform you of the status of your claim within a reasonable period.<\/p>\n<\/li>\n<\/ol>\n<h3 data-start=\"2472\" data-end=\"2505\">Limitation of liability<\/h3>\n<p data-start=\"2506\" data-end=\"2743\">Timeworks Mods shall not be liable for indirect or consequential damages arising out of the use of the product or any breach of this warranty. Any implied warranties are limited to the duration of this expressed warranty.<\/p>\n<p data-start=\"2745\" data-end=\"2899\">This warranty grants specific legal rights, and you may have additional rights under applicable law in your jurisdiction.<\/p>\n<h3 data-start=\"2901\" data-end=\"2939\">Changes to warranty policy<\/h3>\n<p data-start=\"2940\" data-end=\"3135\">Timeworks Mods reserves the right to update or modify this warranty policy at any time. Changes will be posted on our website and will be effective immediately.<\/p>\n<p data-start=\"3137\" data-end=\"3255\">For any queries or additional information regarding the warranty, please contact our customer service department.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Fecha de vigencia: 18 de diciembre de 2025 En Timeworks Mods, nos comprometemos con la calidad y la artesan\u00eda de nuestros relojes personalizados. Nuestro objetivo es garantizar la satisfacci\u00f3n del cliente y la confianza en nuestros productos. Esta Pol\u00edtica de Garant\u00eda describe la cobertura y los procedimientos para solicitar el servicio de garant\u00eda. Cobertura de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-2669","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Garant\u00eda<\/title>\n<meta name=\"description\" content=\"Conoce la garant\u00eda de Timeworks Mods y c\u00f3mo protegemos tus compras. Informaci\u00f3n sobre cobertura y condiciones aplicables.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/timeworksmods.com\/en\/guarantee\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Garant\u00eda\" \/>\n<meta property=\"og:description\" content=\"Conoce la garant\u00eda de Timeworks Mods y c\u00f3mo protegemos tus compras. Informaci\u00f3n sobre cobertura y condiciones aplicables.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/timeworksmods.com\/en\/guarantee\/\" \/>\n<meta property=\"og:site_name\" content=\"Timeworks\u2122 | Custom Watches\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/timeworksmods\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-17T08:34:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/timeworksmods.com\/wp-content\/uploads\/2025\/12\/ad972f10e0800b49d76fed33a21f6698.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/timeworksmods.com\\\/garantia\\\/\",\"url\":\"https:\\\/\\\/timeworksmods.com\\\/garantia\\\/\",\"name\":\"Pol\u00edtica de Garant\u00eda\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/timeworksmods.com\\\/#website\"},\"datePublished\":\"2025-12-18T08:42:43+00:00\",\"dateModified\":\"2026-04-17T08:34:46+00:00\",\"description\":\"Conoce la garant\u00eda de Timeworks Mods y c\u00f3mo protegemos tus compras. Informaci\u00f3n sobre cobertura y condiciones aplicables.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/timeworksmods.com\\\/garantia\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/timeworksmods.com\\\/garantia\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/timeworksmods.com\\\/garantia\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/timeworksmods.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garant\u00eda\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/timeworksmods.com\\\/#website\",\"url\":\"https:\\\/\\\/timeworksmods.com\\\/\",\"name\":\"Timeworks\u2122 | Seiko Mods\",\"description\":\"Tu Tienda de Mods Personalizados\",\"publisher\":{\"@id\":\"https:\\\/\\\/timeworksmods.com\\\/#organization\"},\"alternateName\":\"Timeworks\u2122 | Seiko Mods\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/timeworksmods.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/timeworksmods.com\\\/#organization\",\"name\":\"Timeworks\u2122 | Seiko Mods\",\"alternateName\":\"Timeworks\u2122 | Custom Seiko Mods\",\"url\":\"https:\\\/\\\/timeworksmods.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/timeworksmods.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/timeworksmods.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/148510031349642de5ca0c544f31b2ef.png\",\"contentUrl\":\"https:\\\/\\\/timeworksmods.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/148510031349642de5ca0c544f31b2ef.png\",\"width\":512,\"height\":512,\"caption\":\"Timeworks\u2122 | Seiko Mods\"},\"image\":{\"@id\":\"https:\\\/\\\/timeworksmods.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/timeworksmods\\\/\",\"https:\\\/\\\/www.instagram.com\\\/timeworksmods\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@timeworksmods\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Warranty Policy","description":"Learn about the Timeworks Mods warranty and how we protect your purchases. Information on coverage and terms and conditions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/timeworksmods.com\/en\/guarantee\/","og_locale":"en_GB","og_type":"article","og_title":"Pol\u00edtica de Garant\u00eda","og_description":"Conoce la garant\u00eda de Timeworks Mods y c\u00f3mo protegemos tus compras. Informaci\u00f3n sobre cobertura y condiciones aplicables.","og_url":"https:\/\/timeworksmods.com\/en\/guarantee\/","og_site_name":"Timeworks\u2122 | Custom Watches","article_publisher":"https:\/\/www.facebook.com\/timeworksmods\/","article_modified_time":"2026-04-17T08:34:46+00:00","og_image":[{"width":1500,"height":200,"url":"https:\/\/timeworksmods.com\/wp-content\/uploads\/2025\/12\/ad972f10e0800b49d76fed33a21f6698.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/timeworksmods.com\/garantia\/","url":"https:\/\/timeworksmods.com\/garantia\/","name":"Warranty Policy","isPartOf":{"@id":"https:\/\/timeworksmods.com\/#website"},"datePublished":"2025-12-18T08:42:43+00:00","dateModified":"2026-04-17T08:34:46+00:00","description":"Learn about the Timeworks Mods warranty and how we protect your purchases. Information on coverage and terms and conditions.","breadcrumb":{"@id":"https:\/\/timeworksmods.com\/garantia\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/timeworksmods.com\/garantia\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/timeworksmods.com\/garantia\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/timeworksmods.com\/"},{"@type":"ListItem","position":2,"name":"Garant\u00eda"}]},{"@type":"WebSite","@id":"https:\/\/timeworksmods.com\/#website","url":"https:\/\/timeworksmods.com\/","name":"Timeworks\u2122 | Seiko Mods","description":"Your Custom Mod Shop","publisher":{"@id":"https:\/\/timeworksmods.com\/#organization"},"alternateName":"Timeworks\u2122 | Seiko Mods","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/timeworksmods.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/timeworksmods.com\/#organization","name":"Timeworks\u2122 | Seiko Mods","alternateName":"Timeworks\u2122 | Custom Seiko Mods","url":"https:\/\/timeworksmods.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/timeworksmods.com\/#\/schema\/logo\/image\/","url":"https:\/\/timeworksmods.com\/wp-content\/uploads\/2025\/12\/148510031349642de5ca0c544f31b2ef.png","contentUrl":"https:\/\/timeworksmods.com\/wp-content\/uploads\/2025\/12\/148510031349642de5ca0c544f31b2ef.png","width":512,"height":512,"caption":"Timeworks\u2122 | Seiko Mods"},"image":{"@id":"https:\/\/timeworksmods.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/timeworksmods\/","https:\/\/www.instagram.com\/timeworksmods\/","https:\/\/www.tiktok.com\/@timeworksmods"]}]}},"_links":{"self":[{"href":"https:\/\/timeworksmods.com\/en\/wp-json\/wp\/v2\/pages\/2669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timeworksmods.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/timeworksmods.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/timeworksmods.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/timeworksmods.com\/en\/wp-json\/wp\/v2\/comments?post=2669"}],"version-history":[{"count":11,"href":"https:\/\/timeworksmods.com\/en\/wp-json\/wp\/v2\/pages\/2669\/revisions"}],"predecessor-version":[{"id":5601,"href":"https:\/\/timeworksmods.com\/en\/wp-json\/wp\/v2\/pages\/2669\/revisions\/5601"}],"wp:attachment":[{"href":"https:\/\/timeworksmods.com\/en\/wp-json\/wp\/v2\/media?parent=2669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}