Privacy Policies

Controller identity

Website owner: Ángel Sánchez Durán (self-employed in Spain)

Trading Name: Timeworks Mods

Address: Baños 18, 06840 Alange (Badajoz), Spain

Email: info@timeworksmods.com

Telephone: +34 684 48 51 88

Timeworks Mods is the data controller for the personal data you provide when using our website or placing an order.

Data we collect

When you visit our website or place an order, we may collect the following personal data:

Information on site usage (cookies, IP address, browser, device and browsing data).
First name and surname.
Delivery and billing address.
Email address.
Telephone number.
Information relating to the order.
In the case of personalised products, the logos, images or files you provide to us for the manufacture of the product.
Payment details are processed via secure payment gateways such as PayPal or Stripe. Timeworks Mods does not store your full credit card details.

Purpose of processing

We process your personal data for the following purposes:

Process, manufacture and dispatch your orders.
Manage bespoke products in accordance with your specifications.
To comply with legal, tax, accounting and administrative obligations.
Handle enquiries, issues, returns and support requests.
To improve your browsing experience on our website.
To send you information about orders, promotions or new products, only where you have given your consent or there is another legal basis for doing so.

Legal basis for processing

The processing of your personal data is based on:

The performance of the contract of sale when you place an order.
Compliance with applicable legal obligations.
Your consent, when you agree to receive marketing communications or certain cookies.
Timeworks Mods’ legitimate interest in improving the security of the website, preventing fraud and providing better customer service.

Data retention

We will retain your personal data for as long as is necessary to process your order and provide the services you have requested.

The data will subsequently be retained for the periods required by current tax, accounting and commercial legislation.

The data used to send marketing communications will be retained until you withdraw your consent.

In the case of files used for personalised products, they may be retained for as long as is necessary to deal with any issues, warranty claims or possible order replacements, after which they will be securely deleted.

Share your data

We do not sell or let your personal data to third parties.

We will only be able to share information with:

Payment service providers (such as PayPal or Stripe).
Courier companies responsible for delivering orders.
Providers of technology services, web hosting or analytics tools, where necessary for the shop to operate.
Public authorities or bodies, where there is a legal obligation to do so.

Where any of our suppliers process data outside the European Economic Area, we will ensure that they provide adequate safeguards in accordance with the General Data Protection Regulation (GDPR).

Your data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

Among other measures, we use:

SSL certificate to encrypt communications.
Restricted access to internal systems.
Security measures designed to protect stored information.

However, no data transmission or storage system can guarantee absolute security.

Cookies

Our website uses cookies to ensure it works properly and to improve your browsing experience.

These include:

Technical or functional cookies.
Analytical cookies.
Personalisation cookies.

You can configure or disable cookies via your browser. However, disabling certain cookies may affect the functioning of some of the site’s features.

For further information, please see our Cookies Policy.

User rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data.
Request the correction of inaccurate data.
Request the erasure of your data where applicable.
To object to the processing of your data.
Request a restriction on processing.
Request data portability.
Withdraw consent where the processing is based on consent.

To exercise any of these rights, please write to:

info@timeworksmods.com

If you believe that the processing of your personal data does not comply with current legislation, you may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

Changes to this Privacy Policy

Timeworks Mods may update this Privacy Policy where necessary to bring it into line with legal, technical or operational changes to the website.

The current version will always be available on this website and will show the date of its last update.